Privacy policy

Storebafej values the privacy and personal information of its customers. This policy explains how we may collect, use, and process information when you visit our website, browse products, place an order, or contact our customer support team.

Information We May Collect

Depending on how you interact with our website, we may collect the following types of information:

  • Contact information, such as your name, email address, phone number, and shipping address.
  • Order information, such as purchased items, order numbers, payment status, and shipping details.
  • Customer service communications, including inquiries, feedback, and relevant attachments you send to us.
  • Website usage information, such as pages viewed, access times, device information, and related technical data.

How We Use Information

We may use relevant information for the following purposes:

  • To process orders, payments, and shipping arrangements.
  • To provide order notifications and customer support.
  • To handle return, refund, and exchange requests.
  • To maintain website functionality and improve the shopping experience.
  • To help prevent fraud, misuse, and other activities that may affect transaction security.
  • To comply with applicable laws and legal requirements.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functions, remember certain browsing preferences, understand website usage, and improve the user experience. You can manage cookies through your browser settings. Disabling certain cookies may affect some website functions.

Sharing of Information

When necessary to provide website and order services, we may share relevant information with service providers that assist with payment processing, order fulfillment, shipping, website operations, or technical support. We may also disclose information when required by law or when necessary to protect legitimate rights and interests.

We do not sell the personal information described in this policy as a standalone commodity.

Information Retention

We retain information for a reasonable period necessary to fulfill the purposes described in this policy, including order processing, customer support, business operations, and applicable legal requirements. Retention periods may vary depending on the type of information and the circumstances.

Information Security

We take reasonable measures to protect the information we process. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain processing activities. You may submit a request using the contact information provided in this policy. We may need to verify your identity before processing your request.

Third-Party Services

Our website may use third-party services for payment, shipping, analytics, or other functions. These third parties may process relevant information in accordance with their own privacy policies. We encourage you to review those policies when using their services.

Children's Privacy

Our website is not specifically directed toward children. We do not knowingly collect personal information from children where applicable law requires parental or guardian consent. If you believe that a child has provided us with relevant information, please contact us at our customer support email.

Changes to This Policy

We may update this Privacy Policy to reflect business or legal requirements. Any revised version will be posted on this page and will apply after publication.

Contact Us

If you have questions about this Privacy Policy or our handling of personal information, please contact us at [email protected].